Returns & Exchanges

We want you to be fully satisfied with your Katin gear, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed items. Our goal is to ensure you find the perfect fit for your next adventure with ease and confidence.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label and a return packing slip to include inside your package.

• 3.
  Package and Ship

  Securely pack your items in their original packaging, attach the shipping label, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.